# Hardware Ban Hardware Bans are placed on players who have cheated on the game or got false banned. Spoofing * How do I know if I have a hardware ban? > "Connection Error: Globally Banned" * How do I fix a hardware ban? >\ \- Change CPU Serial Number\ \- Change BIOS Serial Number\ \- Change Motherboard Serial Number * How do I change my serial numbers? > Buy a new PC or buy a Spoofer Cleaning * You must use deep cleanor provided in the spoofer or factory reset + reinstall windows --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://impact-services-1.gitbook.io/vmaxunban1/fivem/hardware-ban.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.